- Free
- Category: Productivity
- First released: December 12, 2013
- Versions: 2 archived
- Installable: 2 of 2
- Availability: Still on the App Store ↗
- Seller: Microsoft Corporation
- com.microsoft.o365shdmobileapp
Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 6.0 or later.
Something off?
Report an issueManage users, groups, devices, reset passwords & receive critical notifications.
The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go.
Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription.
What can I do with this app?
- Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices.
- Add groups, edit groups, and add or remove users from groups.
- View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices.
- Check the status of existing support requests, take actions on them, or create new ones.
- Monitor the health of all services and view active incidents in Service Health.
- Stay on top of all the upcoming changes and announcements via the Message Center feed.
- Get push notifications about important information related to service health, message center, and billing.
The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them.
We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to [email protected].
Ratings Over Time
| Date | Version | Rating | Ratings | Price |
|---|---|---|---|---|
| December 1, 2015 | 2.16.1 | ★ 4.0 | 6 | Free |
| December 11, 2016 | 3.9 | ★ 4.5 | 19 | Free |
| November 26, 2020 | — | ★ 4.1 | 1,366 | Free |
From archived App Store listing data, captured by the Wayback Machine.
Archived Reviews
8 of 15More times than not, I get a blank black screen when opening this app. On the occasions I don’t, navigating between screens is excruciatingly slow. That said, I don’t think it’s only this app! The MS365 admin web interface is also excruciatingly slow to use and fails to load screens and flyovers half the time. I’m an IT expert of over 20 years, and recently decided to move my business’ email onto the MS ecosystem and it has been surprisingly disappointing how unstable and unreliable Microsoft’s (a supposed “world leader” in technology) business ecosystem is. Coupled with that is a joke of a support team that don’t even know the answers to technical questions that MS Co-Pilot can answer. And then there’s the litany of unexplained “outages” (both reported and unreported by Microsoft) that impact email delivery and sending on a weekly basis. It’s so disappointing from a company like Microsoft!
I don’t know what happened, but the app only works once when you first install it… and then will not let you select anything upon launching it a second time. Completely useless.
I never am able to get through the the alert messages. It just stays on the loading screen
We have multiple tenants, the app takes a long time responding to each tap / action and keeps exiting unexpectedly. It defeats the purpose of having a phone app and the mobile site is not easy to use either. I have to remotely connect to a computer and work in a desktop browser for admin console tasks when only have access to my phone. Please fix it and make improvement if you are serious about making this app. Thank you!
Don’t ever do business with Microsoft if you can avoid it. And in the modern era, you can. This app is dog water and is laughable for a company with their market cap
As usual, Microsoft doesn’t bother to provide a comprehensive rollout to its software.
My goodness, fix this piece of crud already. It opens and just freezes. People have been reporting this for months and y’all just sitting doing nothing about it.
I have repeatedly installed app over and over even let it stay off my devices for days to try reinstalling the screen stays white after going to my Authenticator app the convenience of this 365 app has not been there and many have reported it already this is what business pay for I guess
Period reviews recovered from Apple's customer-review feeds via the Wayback Machine.