- PriceFree
- CategoryUtilities
- First releasedApril 16, 2013
- Versions2 archived
- Installable2 of 2
- AvailabilityStill on the App Store
- SellerNational Grid plc
- Bundle IDcom.ifactor.ios.nationalgrid
RequirementsCompatible with iPhone, iPod touch, and iPad. Requires iOS 4.0 or later.
Something off?
Report an issueThe National Grid mobile app makes it easier to securely manage your account from anywhere.
Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again.
Once you’re signed in, you can easily:
• View essential account and billing information • Enroll in paperless billing • View and download a PDF of your current bill • Schedule a payment in-app or via Speedpay • Find nearby payment locations • Report a power outage or gas emergency • View the outage map • Explore your usage
Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website.
We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.
Ratings Over Time
| Date | Version | Rating | Ratings | Price |
|---|---|---|---|---|
| December 5, 2023 | 2.4.3 | ★ 1.4 | 735 | Free |
From archived App Store listing data, captured by the Wayback Machine.
Archived Reviews
8 of 15Spring/Summer -$40-$80, but Winter it's brutal- ranges from $600-$1,000+. I'm a Senior living off of my husband SSI. - I'm applying for Heap again!! it didn't go through the first, second or third time. I was told next time to go through the City, I will do that. I'm not looking forward to the Winter months, but hope that Heap would be the middle ground. Thank you Customer
Thank You For Your Support🌹
The new method is so easier to pay online and easier to print out bills. I still like to hold actual bill in my hand to look over. It’s a win win for me!!
WORST EVER..!!! Does noting the other than give you heart attacks..!
It was actually very nice to be able to login without having to enter my entire life history in my family tree‘s first and last name, but yeah, the convenience fee is still. For lack of better words. Robbery!
Easy to pay my bills
Good
Then I started getting notifications and reminders to pay my bill. But my bill was paid! It happened so frequently that I was going insane, double checking myself. If a balance is zero, don't remind me to pay my bill! It's not rocket science!
Period reviews recovered from Apple's customer-review feeds via the Wayback Machine.