- PriceFree
- CategoryBusiness
- Versions1 archived
- AvailabilityRemoved from the App Store
- SellerHP All-in-One Printer Remote
- Bundle IDcom.hp.com.supportcentermobile
RequirementsCompatible with iPhone, iPod touch, and iPad. Requires iOS 5.0 or later.
Something off?
Report an issueThe HP Enterprise Support Center mobile app monitors your IT environment via any mobile device: • Supports your Hewlett Packard Enterprise products such as storage, networking, and servers. • Monitors your IT environment for hardware events, and gives you information on severity, problem description, date and time generated, event status and related support case ID. • Access to your IT environment information anywhere, and at any time with Insight Online. - Provides you with a visual display of your service events, devices and groups, support cases, and contract and warranty details. • Personalized support and a simplified user experience. - Create support cases, view and update case notes. -Instant access to mobile optimized technical documentation and other support tools. - Check Care Pack and warranty status. - Engage an HP Support agent via Chat. • Receive notifications for ‘flagged’ cases when the case/s are updated. • Add a warranty expiration reminder to the calendar for each device. Download the App and sign-in with your HP Passport ID today so you can import your core products list, view recent cases, and engage support resources. For more information on HP Passport: https://hpp12.passport.hp.com/hppcf/help.do?page=passport&lang=en For more information on the HP Enterprise Support Center mobile app: http://www.hp.com/services/hpscmobile
Every archived version here is encrypted or no longer available — show everything.
Ratings Over Time
| Date | Version | Rating | Ratings | Price |
|---|---|---|---|---|
| August 23, 2011 | — | — | 6 | Free |
| January 6, 2012 | — | — | 15 | Free |
| November 25, 2015 | 6.0 | — | 44 | Free |
From archived App Store listing data, captured by the Wayback Machine.
Archived Reviews
8 of 12The problem is with support chat, as it does work and is fast to find you a Hp customer care tech but the problem is that when your chatting the person on the other line keeps asking if your still connected Hp needs to do some homework or refinement like keeping the connection open or providing a icon that displays on both ends of the chat that he or she is still connected. Other than that I like the app.
This is a great app. I have been able to keep up with all the HP products I manage in a single window. I would recommend this App to anyone in the Support role in their organization.
Downloaded this app... Doesn't recognize my notebook Takes forever to load and STILL doesn't show up with results
Started to work on iPad once.
Many printer are not recognized. I'm not taking old or outdated printers, but printers currently being sold. Don't waste your time! HP is sadly not the great company it used to be. I just hope it gets back on track and does not become another Kodak...
Don't even attempt to use this. Locks up and doesn't recognize the correct sign in. Pure trash !!!!!!
Just installed the app and added my first workstation. No problems... Trying to add a second workstation and it will only let me delete or modify the first workstation and not add any additional ones...
I'm very pleased with the functionality of this app!
Period reviews recovered from Apple's customer-review feeds via the Wayback Machine.