Three

Where to start. Arrived in the uk from a foreign country and i needed a European cell service so I decided to go with three. Got one of the cheapest packages because all I wanted to do with it was make calls. What I didn’t know is how unfriendly three is to foreigners. You can’t set up an automated system with three unless you have a British bank account which comes with plethora of problems in of itself. God forbid you forget a payment because chances are your service will be completely shot forever. My eSIM drops frequently constantly hit my cap even though I’ve made a whopping 7 calls in the past 2 weeks all under 10 minutes.when you call three customer service where they’ll tell you the problems fixed but nothing changes. I DO NOT recommend three to anybody who is often traveling or temporality staying in the UK unless you have a 300mg+ bottle of Tylenol to help you through the experience

The app is broken when buying a new data pack. When setting the plan up as auto-renew, it defaulted to an old invalid card and wouldn’t let not allow the card to be changed anywhere in the app or online. Three has the absolute worst customer service. They wasted hours of my time and were not able to help in any way.

It seems like it was developed by a 6-year-old. It makes it impossible to actually buy products from them because 9 times out of 10 it crashes when you’re trying to check out.

Avoid at all costs

This app is so broken and buggy. When I try to login and send a password link to my email it never sends. Sometimes it just puts me into a log in loop of asking for my number and my email over and over again. The help chat function is VERY slow. Waiting ten minutes for anyone to respond to me. I had to go in the store in person to achieve anything. It also saved my old number in the app, even though that number was discontinued. So I was paying for a phone number that didn’t even exist. While it appeared my new number had no service. This app is so bad, I am considering changing phone services altogether.

It is like their goal is to give you the worst service possible. I bought this when i arrived to the uk hoping to use it for my journey and ended up connecting to every free wifi i could find ! Every time i say i will wait for the next city i am sure they have better coverage their i end up looking for wifi just to open google map ‘! Truly disgusting service and terrible internet not even google open up ! Stay away please do not buy their sim you will regret it.

This app does not work. Every update the performance gets worse and worse. It does not let you into your account it just gives a blank screen most of the time. Often when I try to purchase an add-on, it places the add to cart button outside of my screen! So it is impossible to actually add anything to the cart.<br/><br/>DO NOT USE

Spineless company pulling support for Chelsea FC. <br/><br/>Stay away from this app and company. <br/><br/>App is constantly freezing with poor user interface. Definitely recommend other providers.