SUPER WHY!

The app has no sound despite the preview showing it should have sound. Please fix or give refund.

Cant play with no sound!

I am uninstalled and reinstalled this app several times, I cannot get sound on it. I have tried all of strategies from website. I have had to remove from iPad bc I have a student with special needs who cannot handle seeing it as an option and having it be broken. As an educator who spent her own funds on this, it’s terribly frustrating.

So I had just added a bad review for this because of all the reviews with sound issues. I’ve never left a bad review and was really surprised PBS still had an app with such long standing issues. So I did some comments research. Came across one comment that said the issue is that if your phone’s mute button is on then the app sound is also off. Tried it-SOUND FIXED. So happy to have randomly come across this one comment. So I changed my review from 1 star to 4. It doesn’t get 5 though because this is a long standing issue and so this fix should be pinned to the top. I’m relieved to have found such a simple fix. Hooray!

Is there anyway I can be refunded. I checked the settings on my iPhone13 to make sure volume was not on silenced and turned of my focus notifications, still no sound! Very disappointing.

After a year of people reviewing the sound doesn’t work, one would think it would have been fixed. Clearly not. Sound works just fine on the other two apps that came in the bundle, but not this one. I tried uninstalling and reinstalling, and it still doesn’t work. I’ll be asking Apple for a refund. I would have expected more from a PBS sponsored app.

Like others the app was unplayable because of no sound. As of 1/11/20 there is sound again! I had to buy this on Android because my kids love it so much! Now it is nice to have it on both OS’s

I stupidly purchased without reading the reviews, just relying on PBS Kids’ reputation. There is no sound. The games are set up so that sound is essential. What a rip off.