- Category: Business
- First released: April 5, 2019
- Versions: 2 archived
- Installable: 2 of 2
- Availability: Still on the App Store ↗
- Seller: WhatsApp Inc.
- net.whatsapp.WhatsAppSMB
Requirements: Compatible with iPhone and iPod touch. Requires iOS 8.0 or later.
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Report an issueAbout this app
Everything you love about WhatsApp plus built-in tools for business WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.
You get free calls* and free international messaging* plus business features to help you do more with conversations.
Download the app to get business benefits like these:
• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.
• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.
• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**
FAQs Are all features free? The app is free to download and use, with a mix of free and paid features.
Can I still use my personal WhatsApp? Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.
Can I transfer over my chat history? Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.
How many devices can I connect? You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).
*Data charges may apply. Contact your provider for details. **Not available in all markets ***Available soon globally
Terms of Service: https://www.whatsapp.com/legal/terms-of-service Learn more about messaging privately: https://www.whatsapp.com/privacy Learn more about WhatsApp safety: https://www.whatsapp.com/security
Chart History
Archived Reviews
8 of 25You guys should allow every music to be on the app just like WhatsApp messenger because some songs are not available in WhatsApp business and it’s not good. You guys should work on that…
Mac you have been stressing me. What About my lost Instagram account @seuncee
Приложение у меня вылетает, не могу зайти
I’m tired of getting banned from WhatsApp all the time. What’s the point of having WhatsApp if I can’t even communicate with my clients properly? It keeps resulting in my account being banned, and this isn’t normal anymore. I genuinely hope a better messaging platform will be developed soon—one that values legitimate users and businesses without constantly disrupting communication. Reliable communication is essential, and no one should have to worry about losing access to their clients without warning.
Update
Whatsapp business would just log me out saying i’ve gone against community guidelines for saying even a “hi” message to my client or even to my mother. They would ask me to appeal and when i do , they will come back and say they are sorry for the mistake telling me my account has been re-opened , when i register the same account and still text a simple thing like “Hello” to a customer of mine or even to my family , whatsapp business would still ban the same account still saying i’ve gone against community standards and when i appeal, they would come back after like 24 hours and say it was a mistake that and then reopen the account again and it keeps happening like this over and over up till now . This is frustrating and it is destroying my business . If you guys can’t manage whatsapp, please sell to someone who would be able to manage it rather than destroying and frustrating people’s lives, you play with people’s businesses like this? You don’t know the damage you guys are inflicting on people and their businesses. So many people have lost clients because of these things you guys are banning accounts for literally just saying “hello”
WhatsApp business incompetence and lack of accountability has ruined my business that has been running for years without any reason given. I got banned without any explanation from WhatsApp; I reached out to WhatsApp support email and keep getting automated response. How can someone’s business that relied on WhatsApp to run daily just be banned without due diligence and due process. I am very disappointed. I just hope that WhatsApp will do better. If there’s an opportunity here for any direct human intervention can review my case that will be an opportunity to recover my WhatsApp.
Ahora que estoy usando esta versión para negocio, sigo pensando que es lo mejor que hay para mensajes de texto y envíos de audios, documentos, etc. Gracias;~{}
Period reviews recovered from Apple's customer-review feeds via the Wayback Machine.